FAQs
General Questions
Taylor Made Creations is a custom engraving shop. We can engrave tumblers, wood, acrylic, glass and leather.
As a family-oriented business, we don’t follow a set schedule, but we’re generally available during standard business hours.
We are based in Celina, Texas and we provide services to customers throughout the continental United States.
We are available to assist you. You can contact us through email, social media, or by sending a message through our Contact form.
If you want to help us spread the word, the best way is to talk about us on social media and recommend us to your family and friends. We always appreciate referrals.
Ordering Questions
If you are looking for a ready-to-ship product, you can place an order on our Shop page. However, custom products are ordered by filling out our Custom Drinkware form.
Easy! Go to the Shop page to see what we have in stock. We strive to keep accurate inventory daily.
Certainly! We’re here to help you bring your ideas to life. Choose from our pre-made options or customize as you wish. Start your order here.
All orders are processed and shipped within 10 business days (excluding weekends and holidays), but often sooner. For more information, see our shipping policy.
There may be discounts for bulk purchases based on various factors, including but not limited to the number of items bought, product availability, chosen design, size and shipping method.
We accept payments from all major credit/debit providers such as Visa and Mastercard, and cash. We also provide the option of using Apple Pay and Google Pay for your convenience.
Through our website, we accept all major credit/debit cards (Mastercard, Visa and Amex), Apple Pay, and Google Pay.
For local and/or custom orders, we accept Apple Pay, Venmo, and Zelle.
Cash is only accepted for local pickups.
You can find our return policy here.
Shipping Questions
To find information about our shipping policy, please refer to this link.
After we’ve shipped your order, we rely on the carrier’s delivery estimates and are unable to provide any additional information. Typically, delivery takes anywhere from 3-5 business days.
After your item is shipped, we will provide you with a tracking number. To get the most recent updates, you can visit the carrier’s website.